質量服務萬里行
這是一次情系萬里的工匠集結
這是一次匠心筑夢的感恩之旅
這更是一次篤定踐行的服務承諾
恒旺集團質量服務萬里行一直在路上
This is a gathering of craftsmen bound by love across thousands of miles.This is a journey of gratitude for dream-building with craftsmanship.
This is even more a service commitment made with firm practice.The Hengwang Group's quality service journey spans thousands of miles and is always on the way.
此站,恒旺服務萬里行團隊來到了安徽省滁州市,拜訪滁州市重點客戶王總,在售后服務工程師的檢查下發(fā)現(xiàn)機器存在液壓油箱蓋漏油、壓縮機支架斷裂的問題,現(xiàn)場工程師立馬對客戶設備做了詳細的巡檢,以最短的時間為客戶解決了問題。想客戶所想,急客戶所急,認真高效的解決客戶在實際中遇到的困難,為客戶搭建了一枚強有力的服務盾牌。
At this stop, the Hengwang Service Team arrived in Chuzhou City, Anhui Province, to visit Mr. Wang, a key customer in Chuzhou. During the inspection by the after-sales service engineer, it was discovered that the machine had issues with a leaking hydraulic oil tank cover and a broken compressor bracket. The on-site engineer immediately conducted a detailed inspection of the customer's equipment and resolved the problems in the shortest possible time. Anticipating the customer's needs and urgently addressing their concerns, they efficiently solved the difficulties encountered in practice, building a strong service shield for the customer.
用專業(yè)技術與至誠服務保障客戶每一臺設備的正常運轉,與客戶交流中充分聆聽客戶對于設備的使用感受,并作詳細記錄,雙方還對恒旺挖掘的性能改進進行了交流,并提出了相關建議。
With professional technology and sincere service, we ensure the normal operation of each customer's equipment. In communication with customers, we fully listen to their feelings about the use of the equipment and make detailed records. Both parties also exchanged views on the performance improvements of Hengwang's excavations and offered related suggestions.
不論是燈光閃爍的城市,還是崎嶇難行的深山,恒旺售后團隊不畏酷暑,不懼坎坷,不辭辛勞。只為全心全意地為客戶送上赤誠專業(yè)的暖心服務。只要被需要,有客戶的地方,就有恒旺售后團隊溫馨服務的身影。
Whether in the cities where lights flicker or the rugged mountains that are difficult to traverse, the Hengwang after-sales team fears neither the scorching heat nor the rough paths, nor do they shy away from hard work. All to wholeheartedly deliver sincere and professional warm-hearted service to customers. Wherever they are needed, wherever there are customers, there you will find the warm presence of the Hengwang after-sales service team.
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山東恒旺集團以“讓最廣泛的用戶享受最高性價比的產品及服務”為使命,不斷推出新產品,提供全方位服務。主營產品類目齊全,包括挖掘機、推土機、鉆機、打樁機、壓路機、履帶運輸車等20大系列180余種。產品通過ISO、歐盟CE、德國TUV、法國BV等十余項安全檢測認證。
Shandong Hengwang Group, with the mission of "providing the widest range of users with the highest cost-effective products and services," continuously introduces new products and offers comprehensive services. Our main product categories are comprehensive, including excavators, bulldozers, drilling rigs, piling machines, road rollers, tracked transport vehicles, and more, totaling over 20 series and 180 varieties. Our products have obtained more than ten safety testing certifications, including ISO, EU CE, Germany TUV, France BV, and others.
干工程、選恒旺、事業(yè)興旺!
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